A call to a hospice is rarely made lightly. It often comes hours after a hard conversation with a physician, when a family is still absorbing what comes next. What they need first is not information but acknowledgment: someone is there. When your admissions team can't reach the phone, Quickwire responds within seconds with a gentle, human message, lets the family know they've been heard, and brings your team to them quickly.
No contracts to sign today. See it work first.
Hospice admissions teams are in homes and facilities all day, exactly where they should be, which means the office phone goes uncovered at unpredictable times. The families calling are navigating one of life's heaviest moments, and reaching a voicemail can feel like being set adrift. Referring physicians and hospital case managers feel it too; timely admission matters for the patient's comfort, and they route referrals to the hospice that responds. A missed call here is not a lost sale. It is a family waiting longer than they should for care meant to bring peace.
You're mid-job, after hours, or already on the line. The call rings out like it always has.
The caller instantly gets a text in your voice, asks what they need, and keeps the conversation alive.
Quickwire books the appointment and pings you with the details. You never stopped working.
Tuesday, 8:30pm. A son calls a hospice for the first time, a few hours after his mother's doctor gently suggested it. The admissions line is unstaffed. Within seconds, his phone glows: "Thank you for reaching out to Willow Path Hospice. You've reached us after hours, but you are not on your own. A member of our team will call you shortly." The on-call admissions nurse is alerted at once and phones him within minutes. By the next afternoon, his mother's care has begun.
The text is an acknowledgment, not a substitute for a person. Its only job is to tell the family they've been heard and that a human is coming, then to alert your on-call team instantly. Families consistently prefer a gentle reply within seconds to a voicemail beep.
Every hour is covered. An evening or weekend caller receives an immediate, calm reply and your on-call admissions coordinator is notified at once, following the escalation rules you set. No family's first attempt to reach you goes unacknowledged, ever.
The conversation stays entirely on logistics: acknowledging the call, arranging a time to talk, alerting your team. It asks nothing about diagnosis, prognosis, or circumstances. All care conversations happen with your nurses and social workers, where they belong.
Yes. Hospital case managers and physicians route referrals to the hospice they can reach, because timely admission matters for the patient. When every referral call receives a response in seconds and a fast human follow-up, your hospice becomes the dependable choice.
No. Quickwire works with your existing business number. Customers just see texts coming from you.
Drop your info and we'll get right back to you with the same instant text-back your hospice's customers would get.
Text DEMO to the number below, or book a 15-minute call. No pitch. Just proof.