Nobody calls a fire restoration company on a good day. The person dialing your number is standing outside a smoke-damaged house, often with an adjuster's card in one hand and a list of three restorers in the other. The first company that responds sets the tone, and usually signs the contract. Quickwire makes sure that company is yours, replying by text within seconds of any call you can't take and booking the damage assessment.
No contracts to sign today. See it work first.
Fire jobs are the biggest tickets in restoration, and they're won or lost in the first hour after the fire marshal clears the scene. Homeowners call from the curb, distracted and displaced, and they will not leave a voicemail; they move to the next name their agent or adjuster gave them. Meanwhile your project managers are inside board-ups and pack-outs where phones stay in the truck. Losing one structure fire to a slow callback can mean walking away from months of mitigation, contents, and reconstruction work that went to whoever picked up.
You're mid-job, after hours, or already on the line. The call rings out like it always has.
The caller instantly gets a text in your voice, asks what they need, and keeps the conversation alive.
Quickwire books the appointment and pings you with the details. You never stopped working.
A kitchen fire on a Saturday evening. By 9pm the family is at a relative's house and the husband starts calling restoration companies from his brother's couch. Your estimator is at his kid's game and the office line goes unanswered. Then: "This is Phoenix Restoration. We're sorry about the fire. Is everyone safe?" He replies that they are. The thread gathers the address, whether the home is secured, and the insurance carrier, then books a Sunday 9am walkthrough. Two competitors return his voicemails Monday. Too late.
Often it's the kindest one. Displaced families are juggling kids, hotels, and adjuster calls; a calm text they can answer on their own time beats a phone tree. The first message leads with empathy, and your project manager can take over the thread personally at any point.
Yes. The conversation asks about the extent of damage, whether the home is livable, and if a claim is open. A whole-house loss gets flagged to your PM immediately, while an odor-only call books a standard estimate slot.
Referrals still arrive as phone calls, and referred callers were handed more than one name. Answering their call in seconds is how you convert the referral you already earned. It also catches the direct Google calls your referral network never sees.
Emergency board-up and tarp-over requests are exactly the calls that come at 1am. Quickwire responds instantly, confirms the property is safe to approach, and wakes your on-call crew only for true emergencies. Everything else waits politely until morning.
No. Quickwire works with your existing business number. Customers just see texts coming from you.
Drop your info and we'll get right back to you with the same instant text-back your restoration company's customers would get.
Text DEMO to the number below, or book a 15-minute call. No pitch. Just proof.